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    Telecommunication Company

Service-Assurance/
Service-Provisioning

appr. 150

Employees

Team SCALA

3

Consultants

Time Period

6

Months

Designing and implementing Processes for the Market Entry

Starting Point

  • For the market entry of a telecommunications company, the processes in sales, order processing and billing had to be set up.
  • The organization had to be put in a position to fill the processes with life from a process and application perspective.

Approach

  • Designing and documenting the processes in the areas of Service Assurance and Service Provisioning (ARIS as documentation tool).
  • Implementing planning and implementation support.
  • Creating the “Master Book” – to document the process map and to define the standards for the process description.

Deliverables/Benefits

  • Establishment of organizational readiness for the commencement of the company’s business operations.

More project references

  • Developing a Process Model according to BPMN 2.0 Standard in Clinical Development22. March 2021 - 1:34
  • Developing a flexible and cross-functional Business Data Model in Clinical Operations20. March 2021 - 19:58
  • FT2E® (Analysis & Design) in the Corporate Communication Department (Interface: M&A/Corporate Finance)27. March 2021 - 10:59
  • Transforming Standard Operating Procedures (SOP’s) of Regulatory Affairs into Process Flows according to BPMN 2.0 Standard22. March 2021 - 1:10
  • Optimizing the Clinical Development Business Process Model and transfer to a web-based Solution20. March 2021 - 19:54
  • Analyzing Business Processes and IT Systems in the Global Medical Affairs Department22. March 2021 - 1:11

Our office in Cologne

SCALA Management Consulting GmbH & Co KG
EuroNova III
Zollstockgürtel 61
D-50969 Köln
n: +49 (0)221 / 27 64 59 82
x: +49 (0)221 / 27 64 59 83

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LAST PROJECTS

  • Developing a Process Model according to BPMN 2.0 Standard in Clinical Development22. March 2021 - 1:34
  • Developing a flexible and cross-functional Business Data Model in Clinical Operations20. March 2021 - 19:58
  • FT2E® (Analysis & Design) in the Corporate Communication Department (Interface: M&A/Corporate Finance)27. March 2021 - 10:59

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